Grand Jersey Hotel And Spa Saint Helier, Saint Helier

My stay at the hotel would have been perfect if not for the small and dated room and uncomfortable bed. However, the modern and comfortable rooms did provide some relief. A better choice of bed linen for the season would have been great.

My stay at the hotel was a mix of positives and negatives. The rooms were lovely and spotlessly clean but on the smaller side. Despite having a sea view, the dark decor felt a bit depressing. The balconies were nice, although two of them were oddly situated. The service was very helpful, especially when my flight got canceled, but there were times they forgot our requests. The location was great, right on the seafront with easy access to the town, but the check-in process was slow. The dining experience was fabulous, with a diverse buffet that catered to my food intolerances. Overall, a stay with highs and lows.

The hotel has nice, comfortable rooms with some dated aspects but plenty of USB points. The service is exceptional, with friendly and helpful staff going above and beyond. The location is great for exploring, although it's on a busy road. The dining experience offers a good selection of food. Overall, a good value for the money stay.